3. Shopping and placing an order

Do I need an account to place an order?

An email address is all you need to start the order process. However, we highly recommend registering for an account to enhance your shopping experience significantly. By creating an account, you’ll enjoy the convenience of not having to fill out your address form for every purchase, which saves time and effort. Additionally, registered members are privy to exclusive perks such as receiving our newsletters, which keep you informed about our latest collections and upcoming events. You’ll also be the first to know about our new collections, and receive notifications about special offers and discounts, giving you the opportunity to make the most of our promotions. Moreover, with an account, you can effortlessly manage your shopping by adding items to your cart or wishlist, allowing for a more organized and personalized shopping experience. Embracing these benefits can truly elevate your interactions with our store, making each visit more tailored and enjoyable.

Can I cancel or make changes to my order?

As your purchase will be prepared quickly for dispatch, please contact our Customer Service as soon as possible to cancel or make changes to an order. Unfortunately, once the order has been processed, we are unable to cancel it or to add any items, but we welcome you to place a new order for any additional pieces. Further information on cancelling an order can be found in our Return & Refunds Policy.